Privacy Policy

The protection of your personal data is of utmost importance to us. Therefore, we process your data exclusively in accordance with legal regulations (GDPR, Telecommunications Act 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website.


Declaration on the obligation to provide information

Contact us- If you contact us via the form on the website or by email

The data you provide will be stored by us for six months to process your request and in case of follow-up questions. We will not share this data without your consent.


Data storage

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the name, address and credit card number of the buyer.

In addition, the following data is also stored by us for the purpose of processing the contract: email address and, if booking, a copy of a valid ID such as identity card, driver's license, or passport. After the rental product has been returned undamaged, the data will be deleted after a retention period of 7 days. The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card details to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods, and to our tax advisor to fulfill our tax obligations.

Once you cancel the purchase process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiration of the tax retention period of seven years.

The data (name, address, purchased goods, and purchase date) will be stored for 10 years until the product liability expires. Data processing is based on the legal provisions of Section 96 (3) of the Telecommunications Act (TKG) and Article 6 (1) (a) of the GDPR.


Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.

We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be limited.

Web analysis

Our website uses functions of the web analytics service Google Analytics. Cookies are used to analyze how users use the website. The information generated is transferred to the provider's server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract for order data processing with the provider.

Your IP address is recorded but immediately pseudonymized. This means that only a rough localization is possible. Data processing is based on the legal provisions of Section 96 (3) of the Telecommunications Act (TKG) as well as Article 6 (1) (a) and/or the GDPR.

Our goal, in accordance with the GDPR, is to improve our offering and our website. Because the privacy of our users is important to us, user data is pseudonymized.

The user data will be stored for a period of at least 14 months


Newsletter

You have the option of subscribing to our newsletter via our website. To do so, we require your email address and your confirmation that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information about your areas of interest, date of birth, and postal code. You can cancel your newsletter subscription at any time. Please send your cancellation to the following email address: info@zugspitz-bike.at. We will then immediately delete your data related to the newsletter dispatch. This revocation does not affect the legality of the processing carried out based on your consent up to the time of revocation.



Your rights

You generally have the right to information, correction, deletion, restriction, data portability, revocation, and objection regarding your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can contact us at info@zugspitz-bike.at.